Hello! You can manage email templates by going to Settings > Sales Enablement tab > Marketing Templates. Those templates can then be used to send emails directly to the record, associated to an automated workflow message or a mass email campaign.
You can learn more here: https://agencybloc-salesenablementbeta.zendesk.com/hc/en-us/articles/16713822337819-How-to-create-email-templates
Hello! You can manage email templates by going to Settings > Sales Enablement tab > Marketing Templates. Those templates can then be used to send emails directly to the record, associated to an automated workflow message or a mass email campaign.
You can learn more here: https://agencybloc-salesenablementbeta.zendesk.com/hc/en-us/articles/16713822337819-How-to-create-email-templates