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Sales Enablement Beta Feedback
Status Shipped
Created by Guest
Created on Aug 23, 2023

Outgoing calls not showing as default caller ID number

When setting up my call number, I entered my current office number to be the default number when dialing out. in a test call, it shows the actual number not the caller ID

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  • Samantha Zobel
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    Aug 29, 2023

    Make sure you do not have an area code designation on the default number. The area code designation will override the Active Caller ID if dialing a number in that area code.